#ErrorSolution
1dE and the cooking zones do not heat upThe demo mode has been activated.
1. Disconnect the appliance from the power supply for 30 seconds by briefly switching off the circuit breaker in the fuse box.
2. Touch any control on the cooktop within the next three minutes.
2E7010The cooktop is unable to connect to your home network or to the hood.
1. Switch the appliance off and on again.
a. If the fault/error was a one-off occurrence, the message will disappear.
b. If the message appears again, call Bosch Customer Support at 1-800-944-2904 and specify the exact error code when calling.
3E7015The electronics have overheated. The corresponding cooking zone has switched off.
1. Wait until the electronics have cooled down sufficiently.
2. Touch any control element on the cooktop.
3. When the error message disappears and the electronics have cooled down sufficiently, you can continue to cook.
4E9000 or E9010The supply voltage is incorrect. It is outside the normal operating range.
Contact your electrical utility provider or contact Bosch Customer Support at 1-800-944-2904 for assistance.
5F1The cooking zone has overheated. It has switched off to protect the work surface.
1. Wait until the electronics have cooled down sufficiently.
2. Switch the cooking zone back on and you can continue to cook.
6F2The electronics have overheated. The corresponding cooking zone has switched off.
1. Wait until the electronics have cooled down sufficiently.
2. Touch any control element on the cooktop.
3. When the error message disappears and the electronics have cooled down sufficiently, you can continue to cook.
7F4The electronics have overheated. The corresponding cooking zone has switched off.
1. Wait until the electronics have cooled down sufficiently.
2. Touch any control element on the cooktop.
3. When the error message disappears and the electronics have cooled down sufficiently, you can continue to cook.
8F5 and a signal toneThere is hot cookware near the control panel. The cooking zone has switched off to protect the electronics.
1. Remove the cookware from the control panel.
2. Wait a few seconds.
3. Touch any control element on the cooktop.
4. When the error message disappears and the electronics have cooled down sufficiently, you can continue to cook.
9F5 and the power level flashes alternately with a signal toneThere is hot cookware near the control panel. The electronics are at risk of overheating.
Remove the cookware from the control panel and you can continue to cook.
10F6The cooking zone has overheated. It has switched off to protect the work surface.
1. Wait until the electronics have cooled down sufficiently.
2. Switch the cooking zone back on and you can continue to cook.
11F8 + H/h and the cooking zones are not heatingThe cooking zone has been operating continuously for an extended period without interaction. The automatic time limitation has been triggered.
1. Simply touch any control element on the cooktop.
2. You can set the cooking zone and continue to cook.
12U400The supply voltage is incorrect. It is outside the normal operating range.
Contact your electrical utility provider or contact Bosch Customer Support at 1-800-944-2904 for assistance.