Certified WCAG 2.1 AA Partially Conformant

encompass.com considers digital accessibility a vital subject to consider in today's digital landscape. Ensuring that our platform is navigable, actionable, and consumable by people with varying physical and cognitive impairments is important to us. As such, we've set forth a clear plan to not only achieve, but maintain digital accessibility conformance over time.

We've aimed to achieve levels A and AA compliance, as set forth by the WCAG 2.1 guidelines for digital accessibility, which is an international standard on the subject. As a commitment to both achieve and maintain compliance over time, we've enlisted the services of Online ADA, a national leader in digital accessibility consulting services.

Online ADA has thoroughly audited our platform to identify WCAG violations, which our team has fixed and been confirmed by Online ADA, with the exception of a few 3rd-party integrations that are beyond our control. Our collective testing has included usability testing, technical auditing, and mobile responsive review. Our platform has been independently verified to meet or exceed the WCAG 2.1, level A and AA standards with the exception of the 3rd-party integrations.

Moving forward, Online ADA will be auditing and recertifying our platform at regular intervals throughout the year to ensure that we continue to hit the moving target, as digital accessibility is fluid and can be subjective. We believe the combination of our internal efforts combined with those of an independent 3rd party will make our platform accessible to those with motor, visual, auditory, and cognitive impairment.

It is our pledge to our customers that we will do everything in our power to ensure that our website meets the WCAG standards throughout the year.

Digital accessibility is fluid and many of the WCAG guidelines are open to reasonable, case-by-case, best-faith interpretations. If, for any reason, you feel like a part of this platform isn't meeting compliance standards, or could have its accessibility improved, please reach out to us and we will promptly and sincerely review your feedback. Please Contact us to share your concerns.

Sincerely, the encompass.com team.

Feedback & Formal Complaints

It is our pledge to our customers that we will do everything in our power to ensure that the main functions of our encompass.com are accessible for all users. Automated auditing and remediation are limited tools that cannot identify every accessibility limitation, however. If, for any reason, you find that a part of this platform is unusable for you or could have its accessibility improved in a specific way, please reach out to us and we will review your feedback promptly and carefully.

Web Technology Requirements

Accessibility of encompass.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.